Trust
Is CanvasPiece Legit?
The questions people ask before a first order, answered with the facts we can confirm.
Updated September 28, 2026
Yes. CanvasPiece is operated by Logical Gecko LLC, answers email at a real support address, and publishes its shipping and returns terms in full rather than leaving them for checkout. This page answers the questions people ask before a first order, with the facts we can confirm today. Where a detail is not yet published, we say so rather than guess.
Is CanvasPiece A Legitimate Store?
Yes. CanvasPiece is a brand of Logical Gecko LLC, sells single-panel canvas, framed and poster wall art printed to order, ships to the United States, the United Kingdom, Australia and Canada, and publishes its full refund policy and shipping policy rather than a summary. Every piece is made after you order it, so it is not the store for a next-day gift.
How Do I Reach A Person At CanvasPiece?
Email support@canvaspiece.com with your order number and what you need. You can also call (567) 296-9770. For an order that is late or arrived damaged, email is the fastest route because it lets us pull the order and the tracking together.
How Long Does CanvasPiece Take To Ship?
8 to 10 days from order to door, counted from the day you order: your piece is made and packed, then a tracked carrier brings it to you. A tracking email arrives 1 to 2 business days after handover to the carrier. Shipping is free to the United States, the United Kingdom, Australia and Canada. Full detail is on the shipping policy.
What Is CanvasPiece's Return Policy?
30 days from the day your order is delivered. A change of mind carries a 50% restocking fee; return postage is free on a full-price piece under 40 inches tall. A damaged, faulty or wrong piece is replaced at no cost. The full terms are on the refund policy.
Where Is My Order Printed?
In your own region rather than shipped across an ocean, which is what keeps the carrier leg short. We do not publish the name of the production facility for any single order.
What Can I Check Myself?
- The full shipping policy and refund policy, with every figure quoted above.
- The About page: what CanvasPiece sells and how an order is made.
- A reply from support@canvaspiece.com before you order, if a question here is not answered.
Still deciding?
A person reads every message.
Write with your order number, or with a question before you order. A photograph settles most damage and sizing questions in one reply.